When I originally began The Virtual Pedagogue some years ago it was to explore my own ambivalence about teaching online. Though the circumstances were far less dramatic than the crisis we now face, my initial experience as an online teacher fifteen or so years ago was also rushed and born of necessity. Predictably, it left such a bad taste in my mouth that it wasn’t til many years later that I felt any inclination to dip my toes in those waters again. Happily, my more recent experiences were far more positive and, over the past five years, I’ve taught many of my courses online while also reflecting on my experience in papers like this, in workshops with colleagues, and here on The Virtual Pedagogue. With most instruction now being pushed online, this seems like a good time to reconsider issues I’ve been ruminating about for a while from my limited perspective as a tenured, mid-career liberal arts faculty member. Not surprisingly, most of my concerns have turned out to be reducible to fear, in one form or another, which does not, of course, make them any less legitimate.
The first fear is systemic. In fact, it is huge. It is that, in agreeing to teach online, we are participating in a fast-food model of education that enables crass corporatism and hastens the demise of our brick and mortar institutions. As I discuss in many places here on the VP, there is, undeniably, cause for concern, but I see it less as a function of the technological shift than of the extreme inequality shaping higher education in the U.S.. To be sure, online education must not become the default modality for the poor while privileged students and faculty at elite institutions continue to hold debates in lovely ivory towers. The challenge is real and entrenched given that, for many vulnerable students, who may have multiple jobs, mental or physical disability, and child or elder care responsibilities, online classes are the only feasible access point to college. Though it may be tempting to identify online education as the culprit, then, the real enemy is even more daunting: structural barriers that fundamentally limit the options that students have about the kind of educational experience they will have.
Especially for more senior faculty members like me, online educational technology itself can also be intimidating, especially given the proliferation of auxiliary bells and whistles that we may feel pressured to include in our classes. Many of us know what it’s like to have been brought to our knees by a computer program at some point — be it Quickbooks, Photoshop, or our university’s online advising system — and we may have little inclination to seek out more such demoralizing experiences. This may be especially true with respect to teaching which, for some of us, may be the one arena in which we feel utterly competent.
It is undoubtedly true that poorly utilized online technology can be clunky and unwieldy, serving to distract more than to enable learning. But if one focuses on the basics — and what this means will vary a lot from discipline to discipline — it is no more intrinsically difficult than other programs or apps that most of us routinely use, for example, while we shop, communicate with long-distance grandchildren, or download audiobooks from our public library. And though some learning discomfort is unavoidable, anyone who still refuses to engage with online technology at all — even to supplement their courses — is, at this point, more like that telephone-averse butler on Downton Abbey than a hero fighting for traditional education. As time and technology march inexorably onward, at some point one becomes less of a lovable curmudgeon and more of a cranky Luddite.
Perhaps the most insidious fear, and the one I explore most frequently here on The Virtual Pedagogue, is the threat that online teaching can represent to our deepest identities as competent, respected, valued professionals. Though it’s not something we professors usually like to admit, there can be tremendous ego satisfaction in traditional face-to-face classroom performance. After all, we have been assigned the featured role in a pedagogical drama, one that many of us have, over decades, honed to perfection. It is no wonder that many of us have come to relish and rely upon the adoring faces of students as they bask in our brilliance.
How often, when we extol the “fire,” “energy,” and “magic” of the classroom, might we actually be referring to the ego satisfaction that we ourselves derive from students’ attention and praise? I think this is not necessarily because we are shallow or narcissistic, but, rather, a perhaps inevitable consequence of engaging in this sort of intensely human labor. For many instructors, the physical university, with its hallowed halls and ivory towers, is a beloved backdrop that allows us to enact hard-won, lovingly cultivated identities that seem to require the nurturing attention of students. The loss of that sea of shining faces can feel like an erasure of our professorial identity altogether, as though we have been replaced by a mere machine.
While there are, of course, lots of good reasons for prioritizing face-to-face education — I will never write a love letter to online only institutions — it is critically important to get deeply honest, especially with ourselves, about what, precisely, our fears and misgivings are about online education. This is especially urgent now that, for most of us, online teaching has suddenly become an unavoidable reality rather than a mere pedagogical possibility or abstraction. To be sure, some of our complaints about online education may turn out to be intrinsic weaknesses of the online modality itself, but some, surely, are based on other fears and anxieties.
How much of our discomfort about online education is really about our anger, fear and sorrow over economic injustice, anti-intellectualism, public disinvestment in higher education, and the radical communication shifts that have fundamentally reshaped human relationships and institutions? Whatever happens next in the development of universities’ relationship to online education — and this is a train that left the station long ago — faculty must be in the driver’s seat. But we cannot guide this process wisely and effectively if we are not relentlessly honest with ourselves about where our fears and misgivings about it lie.
Below are links to a few of the many posts on this site that explore questions about online education:
Are online classes the fast food of higher ed?