As I grow older, I’m better able to accept that living well requires making choices between imperfect alternatives. This more pragmatic orientation also feels more mature — think of a toddler who refuses any treat that falls short of ideal — and it also helps me appreciate how I’ve misused ambivalence in the past. As valuable and unavoidable as some ambivalence is, I now see that some of what I’d attributed to admirable, intellectually honest uncertainty probably had more to do with fear.
Of course there are different kinds of ambivalence and some matter more than others. For example, because I’m merely a coffee addict and not a connoisseur, when offered the choice between light or dark roast, I usually say “whichever’s freshest.” I’ve learned to say this rather than admit I don’t care because a bald expression of ambivalence can paralyze the cafe staff. Because they know and care about coffee, such naked ambivalence must seem irresponsible or disingenuous. “How can you not care?” they must be thinking.
Ambivalence like this is pretty trivial unless the choice is thought to be expressive or constitutive of one’s identity, i.e., “I’m the kind of person who only wears black.” This is a kind of lifestyle identity politics that’s based on allying oneself with this kind of music, or clothing style, or football team rather than that one. When identity is, implicitly or explicitly, thought to be at issue then too much ambivalence can seem like a wishy-washy abdication of one’s very self.
Before I uneasily embraced online education, I was swirling in ambivalence that I couldn’t fully articulate. I was, in fact, more likely to voice my really substantive (ethical, political, social) misgivings about it than my more mundane concerns. In retrospect, though, I see that my merely practical worries drove my aversion to online teaching at least as much as my deeper misgivings: Would I be overwhelmed by the amount of work? Was I too set in my ways to master the technology? How would I meaningfully connect with students without the crutch of my charismatic schtick?
My ambivalence about the substantive issues hasn’t really changed: I am still as deeply troubled by how online education enables an increasingly corporatist higher ed even as it provides invaluable access for some students. I still hate that I am contributing to a more impersonal, interchangeably modular, version of education, even as I am proud of my new efforts to engage with students in this flexible, open-ended virtual space.
My ambivalence is genuine and important, and I live with the tension of it as I more or less happily go about my online work. It is a low grade discomfort that informs my choices and practices but which does not disable me. Clearly, I did not need to wait until I had moved past my ambivalence to embrace online teaching, but nor did I need to pretend that those mixed feelings had been resolved. In fact, I think my ethical discomfort is healthy and points to problems within higher ed, a system with failings that, though I am implicated in them, also need to be reckoned with. It would be a disservice to my integrity and to my vocation if I were to paint my criticisms pink and become a mere cheerleader for online education.
On the other hand, I wonder where I would be headed had I remained aloof from online ed out of respect for my supposedly noble ambivalence. I am reminded of a former senior colleague who, in the early days of email, proudly refused to use it. He had all sorts of important, and probably legitimate, gripes: It was too impersonal, too ambiguous, too informal, and so on. But it was evident that his aversion was also rooted in his fear of being unable to master this new game, and being an anti-email crank came to define him. I’ve always hoped that his righteous confidence turned out to be warm company, because as email continued its inexorable march, he became increasingly isolated from his students and colleagues.