The first time I taught online was over a decade ago when I got pulled in like a tug of war contestant into a mud pit. A mid-career philosophy professor, I was a good teacher, a popular teacher, content with my pedagogical approach and buoyed by the energy of the face-to-face classroom.
I approached the challenge of online teaching like a translation problem: how to interpret my existing course into a virtual one. Back then there weren’t many online education resources to save me from this error, but even if there had been, I doubt I would have paid much attention. My real weakness was that I didn’t fully get that my classroom teaching represented a particular modality, one with its own accidental logic and underlying values. I couldn’t fundamentally rethink my strategy — lecture, discuss, exam, repeat — because it all seemed too basic and fundamental to deeply question. It’s no surprise, then, that this first foray into the virtual classroom was less than successful. I left with my ego bruised, feeling bad for my students, and resentful that I’d been nudged into participating.
Fast forward and I am now deeply immersed in online teaching. Instead of fighting the waves, and tightening my grip on long-standing pedagogical habits and commitments, I am beginning to relax into the unfamiliarity of it. I can accept, at least sometimes, that this is not merely a shadow version of being a “real professor,” but, rather, a fundamentally different enterprise. I had been like the traveler unable to appreciate new vistas until she recognizes the biases she carries with her. I couldn’t see what online teaching had to offer until I could view my traditional teaching values and practices from a distance. At some point, I began to recognize my habitual way of teaching as involving particular, and changeable, assumptions, values and strategies. I still hold onto some of my traditional ways, and there are others whose loss I will probably always mourn. But for all of that, I am moving forward.
I won’t sugarcoat this. My experiences with online teaching and my feelings about it are complicated. But the project of engaging with it is one that has transformed not just my teaching, but also my relationship to change itself. In ways I painstakingly explore in this blog, I am not only a better online teacher than I used to be, but I think I’m a better teacher period. Certainly, I am less ego-focused, less change-averse, and less nostalgic than I used to be. While I’m not an uncritical cheerleader for online education — I still rail against its worst tendencies — I have warmed to it enough so that it is working for me and my students. And even if I never taught another online class, I would still be enriched from having looked back on my pedagogical values and commitments from the shore of this new virtual land.
Though the university is frequently characterized as a liberal hotbed, professors have always had to fight, sometimes even within our own ranks, for our right to speak up. This is especially so during times of national or global crisis when, predictably, efforts to silence supposed disgrunts may reach a fever pitch. Even at universities, and even within the professoriate, our habitual pleas for academic freedom and the need to be robust critical thinkers may fade. What’s more, it’s not unusual for those asking difficult questions to be scolded, smoothing the way for administrative overreach and excess.
Critics should expect to encounter efforts to silence them — both subtle and gross — culminating in accusations of disloyalty, to the institution, to the nation, even to humanity itself. These may begin as a gentle form of ostracism where the critic is simply ignored, even by those who suspect, or know, that the warning is more than just someone crying wolf. This passive strategy of shunning may escalate into more overt shaming, with squeaky wheels being called out for betrayal of the common good. Perhaps because I am a gender studies professor, I can never hear such admonishments outside the framework of the silencing politics of sexual violence. Keep it to yourself, the victim may be urged, or the police will come and take daddy away.
Even basic questions of leadership competence and accountability may be automatically turned back on the critic, dismissed as potentially treasonous. When commanded to jump by a president, provost, or dean — some of whom until very recently were mere mortals, just professors like ourselves — otherwise staunch faculty advocates may now reflexive reply, “How high?” Obviously, this creates the perfect conditions for the most egregious forms of administrative overreach, especially when rumors are unleashed that employees will be lucky to have jobs come Fall. In the blink of an eye, proudly empowered members of the professoriate may be reduced to begging for scraps, perhaps volunteering to give back their salaries with no idea of what the financial exigencies actually are.
Too often, as a distraction during crisis times, difficult nuts and bolts conversations are bypassed, and, instead, we are urged by leaders “take deep breaths,” and “be grateful for what we’ve got.” In the service of compassion, privileged, tenure-line faculty who have relative job security, especially, may be urged to make “sacrifices.” Such humanistic values are, of course, well and good, but quickly turn sour when used to paint those who persist in demanding institutional accountability, or even rudimentary shared governance, as crass or unspiritual.
Not incidentally, vague calls for sacrifice and compassion from the professoriate distract from the obvious and egregious economic disparities that we have long known exist between elite administrators and almost everyone else. Against this backdrop, the critically outspoken professor may still be painted as too privileged, naive, or narcissistic to appreciate the gravity of the situation. It is as if the horror of the fact that people are dying around the world — and that we all have a moral imperative to respond — somehow erases, rather than intensifies, our ongoing duty to think for ourselves and insist that our institution to live up to its basic commitments, including to campus employees far more vulnerable than most professors.
Professors’ special responsibility to be critical thinkers and outspoken members of our campus communities — including on behalf of our staff employee colleagues — surely doesn’t end because we are in the midst of crisis, regardless of what paternalistic higher ups or even terrorized colleagues may imply. If anything, the need for brave, questioning professorial voices is more urgent than ever and we must resist the temptation to glorify the authority or magical abilities of administrative colleagues as if we had suddenly been transformed into Dorothy and Toto, wandering haplessly in an unknown world.
As usual, there is a practical benefit to our continuing to behave as the flexible intellectuals, incisive social critics, and responsible, skeptical adults that we are. If we permit our fear to overtake us, and start behaving like dazed, frightened children, then we are inviting our presidents and provosts to function as decisive authoritarians, no matter how much (as is evidently the case) they may be flailing. Only with a collegial relationship based on mutual respect and fierce accountability can we both meet this crisis and also make it more likely that, together — faculty, students, staff, and administration — we will thrive in the aftermath.
I have mastered my shield and sword become familiar with the labyrinth. More confident than ever, I sneak up behind an ogre, weapon drawn. But in the split second before I strike, the creature steps backward, knocking me into a chasm I’d taken great care to sidestep. The fizzling, “game over” music that accompanies my death mocks me. I have been hacked, zapped, and crushed to death, and, each time, I have tried again, determined to complete this sequence. This time, though, I save and quit, eager to play something easier. But five minutes into the “relaxing” tedium of a new game in which I scoop up gems while summarily dispatching lethargic foes, I have had it. I have gone from feeling demoralized by the challenges of the first game to annoyed by the childish ease of the second.
My fickle petulance in the face of such shifting levels of challenge invites me to think about the critical role that “appropriate difficulty” has in creating satisfyingly rich learning experiences in general. Of course, successful video game designers have mastered the nuances of manipulating obstacles, rewards and pacing to create engaging challenges. They know how to offer guidance that does not devolve into handholding, and small, consistent rewards along the way such as new weapons or abilities. In short, they create a world in which patient hard work will be rewarded.Though they may sometimes be very difficult, these challenges still feel ultimately fair. Because conscientious video game designers must so closely consider individual user engagement, they can provide key insights for instructors and students of all sorts. How many of us have stewed in the frustration of classes that felt rudimentary and plodding? And haven’t we also been left floundering in our own stupidity by courses pitched too far over our heads?
As a professor at an increasingly open access, mid-tier public university, calibrating difficulty is a task I find more daunting each year. While my strongest students’ level of preparation seems to be about the same as always, the college-readiness of everyone else is more and more of a mixed bag. My introductory classes are a motley blend of motivated readers, writers, and problem solvers combined with folks who lack basic skills, resources, and persistence. In recent years I have even begun thinking of myself as a plucky teacher in a one-room rural schoolhouse, charged with simultaneously facilitating grades K-12. I must stoke the fire and help the young’uns learn their letters while still ensuring that the older kids are pushing through their geometry problems. In short, I must be sensitive to individual ability and opportunity but in a fairly uniform environment.
It’s a principle that seems to underlie successful video game design as well in that they are typically aimed at cultivating individual interests and abilities, focusing on self-paced success and exploration. Games with mass appeal create a single world in which noobs can progress in their dawdling way while hard core gamers leap along, experiencing facets of play of which novices might never even become aware. In short, it is the layers of possibilities for individuals — of both reward and frustration — that allow one and the same gaming experience to be appropriately challenging and satisfying to a wide range of players. Such game design is possible only because no one is pretending that players will, should, or could leave with the same “results” or rewards; certainly, the success of the game does not depend on all players gleaning the same “benefits.”
By contrast, the notion persists that college classrooms can and should aim for the same reproducible outcome for each student, though this goal has perhaps never been more elusive at non-selective publics. And, though, of course it has always been the case that individual learners’ outcomes vary wildly, universities have also continued to prioritize assessment methods that treat our classes functionally and our students as interchangeable variables. The professor’s success continues, by and large, to be measured by the degree to which she impacts students across a narrow set of uniform assessment goals/outcomes despite the fact that professors at open access publics are increasingly being called upon to facilitate one-room schoolhouses.
Instead of continuing to pretend that there is one definition of college-readiness and a singular college experience, we would be better off acknowledging that, by and large, many of our college classes are, at best, like Super Mario Odyssey, a game that attracts and entertains a remarkable gamut of players, from small children, to bored subway commuters, to deadly serious gamers. A casual player with sluggish reflexes might while away many satisfying hours, exploring here, butt stomping there, but unlocking only a tiny fraction of the game’s secrets and leaving many of its rewards unclaimed. In a way, it may not even make sense to say that the noob and the skilled gamer are playing the “same game” though they are operating in the same facilitated virtual space.
To be sure, I am appalled that our public education system has been so stratified along economic class lines for so long that is a simple fact that lots of students arrive at college not at all what we like to call “college ready.” But even as we fight for saner, more egalitarian K-12 public education policies, we must deal with the astonishing mix of abilities, motivations, and resources streaming into our college classrooms. After all, our universities have a pretty good idea what these students’ capabilities are and have accepted their tuition payments, invited them in, and made lots of promises. Rather than wringing our hands over the impossibility of teaching across such a broad range of ability, maybe we can imagine new ways for Mario to progress, whether he bounds, rolls or crawls. The reality is that, whether I like it or not, I have been charged with lighting the wood stove, clapping the erasers, and preparing to die again and again and again.
In the third grade, I was rewarded for being the fastest to complete a series of long division problems on the blackboard. My prize, a Flintstone’s eraser, wasn’t even a good likeness of Dino, but I carried it with me for weeks. These days the reward I crave is the happy jingle from my iPad when I’ve completed the daily New York Times crossword. My awareness that I’m only sort of joking when I admit it’s my favorite song helps explain my ambivalence at incorporating similarly trivial rewards into my own classes. Frankly, it’s a little embarrassing to be so eager for such superficial affirmations.
Gamification, using elements of reward and friendly competition to encourage effort and engagement, is both simple and intuitively appealing. That it effectively lights fires — at least in some learners — is clear enough. Nudged onward by the promise of leveling up or of earning a virtual ribbon, we do sometimes perform more diligently and enthusiastically with these dangling carrots in sight. And so I created a badge icon for students who improve their quiz scores, one that automatically pops up on these users’ home pages. I plan to add consistency and perseverance badges as I seek more ways to exploit these easily implemented gamification strategies.
I’ve become willing to experiment with such cheap tactics partly because of my own recent experience as an online student; I was surprised by the tiny thrills of satisfaction I came to anticipate as my badges appeared. And I suspect that gamification has a similarly primal effect, not only on millennial video gamers, but on many of us who earned prizes as children: for the number of books read, a class spelling bee, or a math club competition. But I also know that some experts caution against linking worthwhile activities to crass rewards, noting that, for example, children may no longer color for sheer enjoyment when prizes become part of the mix. While this consequence might not be so worrisome for straightforwardly “outcome-based” courses, it would be anathema for teachers intent on cultivating joyfully authentic life-practices such as close reading and thoughtful discussion.
So, even as I create the release conditions for my virtual badges, imagining my students’ pleasure at receiving them, I’m a little sheepish. Is this all just a tawdry gimmick? Am I trying to bribe these precious human companions with trivial ego boosts, coaxing them to learn material that, as it happens, actually has both intrinsic value and relevance to their lives? Am I reinforcing a consumerist, credentialist view of learning as merely extrinsically valuable, with grades and prizes to be collected in exchange for a diploma and job? They are urgent questions for me because I’ve never meant for my students merely, or even primarily, to learn “information” or discrete “skill sets” associated with my “content area.”
As I continue to explore using badges and other rewards, I remind myself that what I’m up to — leveraging behaviorist elements of learning without sacrificing the ethos of learning for its own sake — is a very old pedagogical conundrum. It certainly didn’t arise with online teaching, even if online modalities have made us more self-conscious about the perils and promises of gamification. In online classes, the affinity of gamification to electronic gaming becomes obvious. And, of course, we all know, or imagine we do, how addictive and empty that activity can be. But, again, some of my most enduring memories as an elementary school student in the 70’s, long before Super Mario or Minecraft, also involved “gamification.” And they are memories that, for better and worse, still bring me vibrations of shame and satisfaction.
As a child, I was motivated by the promise and fear of prizes awarded and withheld, but this probably also compromised my ability to take learning risks because I did not want to be a loser. Gamification, then, is complicated and fraught, and it occurs to me that I should use it more thoughtfully. What if, for example, I invited students to explicitly reflect upon their own perceived susceptibility or aversion to gold stars and pats on the back? Could gamification then become a tool for deeper self-reflection and whole-person development? After all, much of life occurs against a competitive backdrop, a humming swirl of conditional, often arbitrary, ego affirmations and insults. A little more awareness of what’s driving the quest for that promotion, that house, or that anti-wrinkle cream is probably not such a bad idea.
Like lots of the kids around me in my humble Midwestern elementary school, I started playing a band instrument just because. Because the instruments were shiny and mysterious and because it meant being singled out as special three days a week to converge in the lunchroom for a cacophonous 45 minutes. I chose the trumpet because it seemed a magnificent luxury, like something from Cinderella, and because my brother had started playing one a few years before, so I figured my parents had to say yes to me too.
Just to be perfectly clear, I chose neither band nor this particular instrument because I loved music or the sound of brass. In fact, all the way through high school, I continued to plug diffidently away at the trumpet as if it were any other task, like making my bed or mowing the lawn. At no point — neither in practice at home nor public concerts— do I ever recall being moved by the actual experience of making music. Instead, I played out of habit and because it was something I’d agreed to do, giving it just enough time and energy to avoid totally embarrassing myself.
I ponder this now, because here in the throes of middle age, I have picked up the trumpet once again. It’s a used student model, very much like the one I had decades ago, cold heavy brass that is both strange and familiar in my adult hands. The scent of valve oil and the chill circle of the mouthpiece against my (still) slightly crooked front teeth propel me backwards in time, reminding me that I am both the same and different from the kid who once ran the chromatic scale with such habitual mediocrity.
Shockingly, after just a few months, I find that, in one important sense, I’m already playing better than I ever did as a distracted kid. Adult-me, it seems, is motivated by an actual desire to make actual music. Though I rarely have an audience, I find myself making an effort to play with heart, drawn to the promise of making beauty with my mouth, breath and hands. The irony is that, having fully embraced the low stakes amateurism of playing the trumpet late in life, I am actually getting good at it, at least by my admittedly low standards. And I know this is because playing has become more about creating meaning than about merely mastering a skill set in order to operate a shiny machine.
My childhood failure to connect to the music-making aspect of playing the trumpet was, no doubt, due partly to a relative lack of cultural or artistic appreciation in my working class home. Like most of the kids around me, I grew up almost completely incapable of taking my creative potential seriously. It pretty much never occurred to me that I might be able to make beautiful music or art, because I simply could not fathom being special or worthy enough to approach these rarified realms. Journalism? Maybe. Poetry? Never. Why open myself to ridicule, then, by exerting steady and sincere effort to achieve something so impossibly far out of reach?
I am left now with an incisive pedagogical lesson that I suspect most everyone else already knew: In many subject areas, especially those associated however obliquely with high culture, U.S. working class kids may never make it out of the starting gate. After all, admission price for even the bare possibility of genuine learning is a basic sense of one’s own belonging in the grand humanistic scheme of things. And how can those who cannot take themselves seriously as potential cultural creators ever embrace the requisite vulnerability? We must feel sure enough that we belong to throw ourselves into it again and again, failing spectacularly, without being overwhelmed by imposter syndrome or falling into what Tara Brach calls the “trance of unworthiness.”
In short, it’s pretty clear that great pedagogical potential is unleashed when we plug into our own sense of cultural self worth. Though the energy that flows from such cultivated aesthetic self-regard may be no more magical or mysterious than electricity, it can be just as transformative. It can mean the difference between a lifetime of stepping self-consciously and disjointedly from one note to another and one spent making bonafide music. Permission to take oneself seriously as a human creator, then, can nudge the sidelined outsider into the heart of the ballroom, into the chaotic dance with the muses that has long nourished the human soul.
Admitting that we wish we’d done things differently has come to be seen as a mark of spiritual immaturity. Perhaps as a reaction to the guilt-inducing traditional religions of childhood, many have adopted a policy of embracing whatever has occurred as a way of celebrating the present moment. While banishing regret may be fine as an absolute orientation towards the deepest meaning of life — on this view, what IS is good precisely because it is — on a mundane level, I think regret can be a useful ally.
Regret is especially relevant to me as a professor in the twixt time between the fall and spring terms. I look back on Fall with one eye as I look ahead to Spring with the other. The invitation to ruthlessly inspect my courses, to locate both the gems and dross, the tangled thickets and the open clearings, is too loud to be ignored. But still so close to the beauty and the wreckage of classes I’m just now completing, my vision is both sharpened and distorted. Learning to take a critical perspective on a past that is only just barely past demands that I move quickly away from defensive self-justification and make friends with regret.
Specifically, constructive regret requires that I be:
secure enough in my identity as a competent teacher that I can afford to have been mistaken about this or that; insecurity about my basic ability will lead me to defend and justify rather than honestly scrutinize;
invested not just in improving this or that particular skill or product, but in growing as a whole human being. Then, the motive towards general excellence can become habitual and irresistible; if I am satisfied with coasting dumbly along, either as a teacher, or as a moral, intellectual animal, then I won’t be motivated enough to make deep, lasting changes in any part of my life, including my teaching.
If I can make room for constructive regret in my teaching life — if I can see that that one assignment, the one I really loved, turned out to be a flop — then maybe I can also have a freer, more responsible relationship with the people and events that make up my whole life. If I can see failures — large and small — as messengers, and avoid identifying with them, then I can take better advantage of regret. Seeking and finding my own missteps and shortcomings — like consulting a map at a rest stop — can increasingly become a neutral habit rather than a shaming interlude that I avoid at all costs.
The pitfall of regret, then, is that it can so quickly become an implement for ruthless self-flagellation. One’s personal history and insecurities rise up so powerfully that the prospect of being vulnerable to self-examination becomes intolerable and so, instead, one moves fluidly into self-justification and rationalization. “I had to do it that way, because…” we tell ourselves, instead of authentically reflecting on the details of our motives or the consequences we set into motion. Rationalization becomes as automatic as a gag reflex, neutralizing the natural curiosity that would have us inspect and learn from our past.
There isn’t much that we do, whether in our classrooms or our larger lives, that absolutely had to be precisely the way it was. In most cases, we had viable alternative routes. Whether it’s about permitting a student to make up a quiz or speaking harshly to the person we love most, we can usually have done otherwise. And though we cannot, of course, know absolutely what the future would have been, our limited capacity to anticipate the consequences of our actions should, I think, sometimes lead us toward regret. How can we, I wonder, become more at home in the lively, tense knowledge that we could have, and perhaps should have, done it differently?
Famous quotes remind us that education is an almost sacred endeavor meant to transform individuals and society, and not merely to reproduce the status quo. When we teachers sit in classrooms generating sparks and watching fires take hold, it’s easy enough to believe in education’s awesome power. Maybe we also get to overhear a student’s conversation about their internship at the youth center, or see “end campus rape” buttons on their tattered backpack. In person, there may be lots of signs demonstrating a student’s commitment to the life, culture and values associated with higher education. Is it possible that online classes are inherently less transformative precisely because of how neatly they fit into students’ lives?
I’m sure that college redrew the lines of my own life largely because of how it disrupted me, intellectually, psychologically, and physically. When my eighteenth summer ended, I packed up my underwear, tennis racket, and paperback thesaurus, and headed off to a new life. The ostensible locus of the move was, of course, books and classes, and many of my courses were excellent, but it was being uprooted and tenuously replanted that rocked my world. If, instead, I had taken Intermediate French at my hometown community college, would I have become friends with a biracial Algerian? And what if I’d taken the class online instead, from the privacy of my suburban Midwestern home? Though I did not, as it happened, study French for long, my love of language and my cultural curiosity took deep root in my college years.
Of course, online classes are so wildly popular precisely because they fit within students’ existing lives and habits. And this creates access for critical populations, employed parents, those charged with elder care, hungry minds in prisons or on military bases. On the other hand, this seamless fit into students’ lives softens education’s potential to shake things up, to provide students not merely with credits or certificates, but to crack open their very worldview. In this respect, then, online ed skews conservative, which is, perhaps why so many political conservatives are enamored of it. After all, how often does an online class result in Junior hanging out with her new hippie friends on the quad? Instead, she may well remain plugged into a full-time job, tapping out online discussion posts in hermetic isolation. She “makes time” for the class as best she can, squeezing it into the few remaining nooks and crannies of an already structured life.
Obviously, the right online course at the right time can point a student in a new direction. But I think online classes are more likely to really matter if we actively cultivate their disruptive potential in some ways even as we dutifully supply convenience in others. For example, why not foreground the advantages and disadvantages of online ed in our syllabi, early lectures, discussions, or other material? What if we help students ponder the price they may be paying for convenient learning? This will be anathema in institutions that are defensive about the legitimacy of online ed, but if we are confident in its value, as I am, then we can be forthright about its weaknesses.
And what if we also refuse to make classes too convenient? One of my new students shared her decision to take all online classes this term because she knew she would be on the road for several weeks. I explained that, while my class is asynchronous, it is not self-paced. It is, rather, “a loosely choreographed group experience,” not so very different from a face-to-face class in terms of its requirement for consistent “attendance.” In short, I resisted her assumption that online education is meant to be squeezed into one’s schedule as an elective afterthought.
Like many contemporary college students — especially those with demanding work lives — she saw education as a discrete experience to be molded around her existing life rather than as a journey meant to upend it. For lots of good and bad reasons, college classes are often seen as a mere credential, or as a luxury, to be pursued in one’s leisure. My student’s pushback helped me articulate how and why I value shared group learning. For example, in discussions, students must grapple with the same issues at a similar place in their developing intellectual arc. And my many communications with students as a single group reinforces the notion that we are connected and accountable to real others.
In a way, then, though I appreciate online ed’s convenience, I also aim to cultivate reasonable inconvenience. We often come to value something, after all, by carving out an honored spot for it in our lives. This is a premise of spiritual practice, of course, and helps explain why there are temples and mosques and churches. And it’s why I keep a tidy writing desk and work regular hours even when I am directly accountable to no one. The value work has in my life, then, is established and maintained partly through the space and time I create for it. It is like the difference between thoughtfully cooking dinner at home or grabbing fast food at the last minute and gobbling it down in the car. Can we, I wonder, acknowledge and respect our students’ need for convenience without becoming McTeachers?